Privacy Policy
What information %APP_NAME% collects, what stays in your browser, what is uploaded, who processes it and what choices you have.
Last updated
Introduction
X Image Splitter is a creative toolkit for X posts with several images. It has a free Image Splitter that runs in your browser and an AI Image Generator that signed-in users pay for with Credits. This Privacy Policy explains what information we collect, how we use and share it, how long we keep it and what choices you have.
Images You Split Stay in Your Browser
When you drop, choose or paste an image into the Image Splitter, it is decoded, cut and exported in your browser. We do not receive that image or its slices, and you do not need an account.
The current splitter project (the image and your split and export settings) is saved in your browser's local storage (IndexedDB) so it is there when you come back. It never leaves your device through this feature, is not linked to your account, and is removed when you replace it or clear your browser's site data.
Information We Collect
- Account information, such as your email address, name, profile photo, sign-in method and account preferences.
- Phone-to-computer uploads. If you use Use your phone in the splitter, you sign in and your phone uploads the photo to a temporary area of our cloud storage so your computer can download it. A storage rule deletes files in that area automatically about one day after upload; deletion can take up to a further day to complete.
- AI generation inputs and outputs. When you use the AI Image Generator, we store your prompts, settings, the reference images you upload and the generated images, together with job status and timestamps, so you can see them in My Creations. Reference images are also kept in your reference library so you can reuse them.
- Prompt improvement requests, including the prompt you submit and the suggestion returned.
- Billing information, such as the Credit Pack purchased, payment status, invoice references and Credit history. Payment providers collect your full card or PayPal details; we never receive them.
- Developer and integration data, such as API keys you create (stored as hashes), connected apps you authorize, and webhook endpoints you configure.
- Support and feedback, such as messages you send us and posts on the public feedback board.
- Device, log and usage data, such as IP address, browser type, timestamps and request identifiers, used for security and operations.
- Cookies and similar technologies needed for sign-in, security and preferences. We use privacy-focused, cookieless analytics (Plausible) to count page views.
Display fonts are served from our own origin, so visiting the site does not send your IP address to a font CDN.
How We Use Information
- To provide the service: run your generations and prompt improvements, show your Creations, and let you share them when you choose.
- To create and secure your account and authenticate you.
- To process payments, add and expire Credits, return Credits for failed generations, and keep billing records.
- To answer support requests and review refund requests.
- To prevent abuse, investigate misuse and keep the service secure and available.
- To understand overall usage and improve the service.
- To meet legal obligations and enforce our Terms of Service.
We do not use the images you split in your browser for any of these purposes, because we do not receive them.
When We Share Information
We do not sell your personal data. We share information only as needed with:
- fal, which runs Seedream 5.5 for the AI Image Generator. Your prompt, settings and reference images are sent to fal to generate images, and fal applies its own automated content safety checks.
- OpenRouter, which routes prompt improvement requests to a text model. Your prompt is sent to it when you confirm Improve prompt.
- Stripe and PayPal, which process payments.
- Hosting, storage and email providers, including Cloudflare for hosting and cloud storage, and the services that deliver our emails.
- Google, if you choose to sign in with Google.
- Anyone you share with. If you turn on a Share Link for a Creation, anyone with the link can see the image and its model and aspect ratio, but not your prompt, reference images or identity.
- Authorities or others when reasonably necessary to comply with law, respond to lawful requests, enforce our terms or protect people and the service, and in a business transfer subject to this policy.
Retention
- Splitter images: not received by us. Your local project stays in your browser until you replace it or clear site data.
- Phone-to-computer uploads: deleted automatically about one day after upload, as described above.
- Creations and reference images: kept while your account exists so you can view and reuse them. Removing a Creation hides it from My Creations and turns off its Share Link; the underlying records are not erased immediately. To have them deleted, contact us.
- Account, billing and support records: kept for as long as needed to provide the service, resolve disputes and meet legal and accounting obligations.
Security
We use access controls, encrypted connections and other safeguards to protect personal data. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Your Rights
Depending on where you live, you may have the right to access, correct, delete or export your personal data, or to object to or restrict certain processing. Account deletion is not self-service; to exercise any of these rights, contact us at support@ximagesplitter.com or through Support in your account. We may need to verify your identity first.
Children
X Image Splitter is not intended for children under 13, or the minimum age required in your jurisdiction.
Changes to This Policy
We may update this Privacy Policy to reflect product, legal or operational changes. We will post the updated version on this page and revise the "Last updated" date.
Contact
- Website: https://ximagesplitter.com
- Email: support@ximagesplitter.com